Vacancies

Explore the latest job and volunteer opportunities at the Old Royal Naval College (ORNC).

Visitor Experience Team Leader (Part Time)

With 1.7 million visitors a year, the Old Royal Naval College (ORNC) is one of the UK’s leading visitor attractions. As part of the Maritime Greenwich World Heritage site, the riverside masterpiece was designed by Sir Christopher Wren and includes the Painted Hall, the Chapel and the popular Discover Greenwich Visitor Centre. The Greenwich Foundation is the charity responsible for conserving and maintaining the site, along with providing all year round free public access.

We are now recruiting for an enthusiastic and flexible Team Leader to join our Visitor Experience team. They will be working alongside two other Team Leaders (approx. 4.25 days a week) to share the role over seven days. They will be responsible for day-to-day leadership of a team of 30 Visitor Assistants, along with a growing number of volunteers. Team Leaders also have line management responsibility for a dedicated team of Visitor Assistants as well as delivering in-house training to the Visitor Experience team. They will ensure that our visitors experience outstanding service by proactively engaging with staff and the public throughout the day. The post requires weekend, bank holiday and occasional evening working.

The successful candidate will be motivated by engaging with others and have a genuine interest in developing enriching experiences for different audiences to make them feel part of the ORNC. They will be excited by new ideas and will continually look for opportunities to develop themselves and others within the team. They will demonstrate excellent communication and inter-personal skills, as well as the ability to work effectively as part of a team. They will have proven customer services experience in in a supervisory position, ideally in a museum or heritage site. 

To apply for this role please send your CV and a covering letter to Sarah Whitnall at swhitnall@ornc.org by 4pm on 18 December. In your covering letter please state why you are applying for the role, how your past experience and skills make you suitable for the role and how you hope to develop within the role. Please download the job description. (pdf 117 KB)

Salary: £20,400 pro rata per annum, rising to £22,000 pro rata per annum on the successful completion of a 6 month probationary period.

Closing date: 4pm on Thursday 18 December 2014

Interview date: Wednesday 7 and Thursday 8 January 2015

Visitor Experience Volunteers

We are looking for volunteers to assist our Visitor Experience team in the day-to-day delivery of front of house services. Volunteers will be based in Discover Greenwich, the Painted Hall and Chapel and will ensure all visitors have a warm welcome and the best possible experience at the ORNC.

Main contact: Visitor Experience department
Commitment: Minimum of three months required, minimum of half a day per week – hours and times negotiable

If you are interested in this opportunity with us, please read the full Visitor Experience Volunteer role description (pdf, 118KB). Download our Visitor Experience Volunteer application form (doc, 71KB) and return it to volunteer@ornc.org or post it to 2 Cutty Sark Gardens, Greenwich, SE10 9LW.

Archive Volunteer

We are looking for a volunteer to help set up and support the smooth running of a new archive department within the Old Royal Naval College.

Main contact: Archivist Assistant 
Commitment: Every Thursday for a minimum of 6 months.

If you are interested in this opportunity with us, please read the full Archive Volunteer role description (pdf 101KB) or  download our Archive Volunteer application form and return it to volunteer@ornc.org or post it to 2 Cutty Sark Gardens, Greenwich, SE10 9LW.

Closing date: Sunday 8 November 

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Our charity

Find out more about the charity behind the ORNC and what we do.
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Volunteer

Join our team of friendly volunteers and be the public face of the Old Royal Naval College (ORNC).
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