Set in the beautiful reception of the Wellcome Collection, the Visitor Experience Forum held their first awards ceremony, celebrating the amazing work museums, galleries and visitor attractions for do to provide visitors with an exceptional experience.

After being shortlisted for the Accessible Visitor Experience of the Year Award in June, we are over the moon to announce we have taken home the award! We are so proud of our incredible Visitor Experience team who create extraordinary experiences and activities which are accessible to all. We work with a range of partners including VocalEyes and Stagetext, to create specialist tours for the blind and partially sighted, as well as the deaf and hard of hearing, to experience the magnificent Painted Hall ceiling in a unique way. You can read more about the range of tours here.

This is a great achievement for the Visitor Experience team in recognition of their incredible work, congratulations team!