The Painted Hall Ceiling Tours are part of our ambitious project to conserve the ceiling and wall paintings, as such they take place on a working site. You should be aware of the following requirements for health and safety before booking:
  • All visitors must arrive 15 minutes before the time shown on their ticket.  Latecomers will not be admitted and tickets cannot be refunded.  
  • All visitors must attend the briefing at the beginning of the tour which will include details on what to do in an emergency situation.  
  • Stiletto shoes, any heels above 2 inches and open toed shoes will not be permitted. 
  • Visitors must be fit enough to ascend and descend 70 steps.
  • Visitors who have heart or circulation problems, respiratory disease, epilepsy, or are pregnant are advised to carefully consider their condition before they purchase a ticket.  Refunds on the day are not permitted.    
  • Children under the age of 6 will not be permitted.  All children must be able to ascend and descend the staircase on their own.  Pushchairs and buggies are not permitted.  
  • Visitors will be required to wear high visibility jackets and hard hats for the duration of the tour. 
  • There will be access for wheelchair users. Please contact 020 8269 4799. We cannot guarantee access if you do not phone in advance.

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