The Old Royal Naval College (ORNC) in Greenwich is looking for a talented and innovative Visitor Experience Manager to look after the team of staff and volunteers who deliver exceptional experiences for our 1.7 million visitors. 

We are located within the Maritime Greenwich World Heritage Site and include the Painted Hall, regarded as Europe’s finest dining hall, the neoclassical Chapel and the Discover Greenwich Visitor Centre. 

The ORNC is currently working with the HLF on a major conservation project in the Painted Hall. The project is driving new opportunities for inclusive practice and participation for a range of audiences, in collaboration with expert partners. The successful candidate will have a significant role in planning how we look after visitors, their needs and expectations during this unique period in our history.

The Visitor Experience Manager is based in the Public Engagement Department which also includes the Learning, Community and Volunteering teams.    

For an informal conversation about the role, please email Sarah Duthie to arrange a time:

Term: Permanent Contract

Salary: £30,000pa plus duty management allowance

Working Hours: Full time position, Monday to Friday, 09.00 to 17.00.   The post holder will also be required to be available for weekend, bank holiday and occasional evening working. 

Place of Work: Old Royal Naval College, Greenwich

Please download the job description (PDF 138KB)

Your Application:

  • To apply for this role please send your CV and covering letter to Carmen Jiménez at
  • The closing date is 12noon on Thursday 18th February
  • Your covering letter should be no more than two sides in length and should demonstrate how you feel you meet the requirements of the role as set out in the person specification.
  • Please note that if you have not heard from us by Wednesday 24th February you should assume that you have not been successful on this occasion.
  • Interviews will be held on Wednesday 2nd March and will include an interview, presentation, exercises and a chance to meet the team here. You must be available to attend on this day.